I am an Experience Designer evolved from years of practical experience applying user centered design, lean and agile principles. I am adept at creating new solutions and designing user, customer and service improvements. I am practiced at asking the difficult questions, listening to the answer, whilst reflecting on my own views and biases.
Brainstorming, strategising, sketching, wire framing, prototyping, mocking, designing, defining and refining keeps me busy and I’m quick at producing prototypes to bring designs to life for user testing. I have proven experience in the development and facilitation of learning materials, presentations, workshops and stakeholder engagement.
With the head of a product owner and the heart of a designer, I am skilled at dissecting and looking at problems from many different angles converting them into methodical formats. Data is one of my passions, my abilities are; collecting, synthesising, prioritising, organising and pulling key insights.
Research & Discovery